Word of mouth or viva voce is directly defined as “the passing of information from person to person through oral communication.” This form of communication has been utilized by people since the beginning of time. Retelling events, stories, or relaying traditions.  At Smart Resolution, we are coining the phrase “Vocal visibility.” It is the visibility that word of […]

Everything has it’s place and time. That is a tried, tested, and true theory. The problem is that in today’s precipitous life, finding one’s place can be can be tremendously laborious. We are all drenched in this digital age. Digital media, social media, digital footprints, the digital particulars can be dizzying.  It is precisely at this juncture that we […]

We all know that February can be a very mundane time. Frustrations as well as frigid temperatures can sometimes leave your customers feeling forgotten. All the love and affection you showered them with around the holidays has started to fade, and their attraction to you has started to fizzle. REACH OUT TO YOUR CUSTOMERS IN […]